Script changers

As a trainer and consultant, I am committed to changing the script by working within a strength based methodology rather than more traditional deficit based approaches.

Is your organisation prepared for a critical incident such as a natural disaster?

 

Responsibility

Health

& Safety

The recent Health and Safety Legislation changes in New Zealand (Health and Safety at Work Act 2015) have provided a legislative framework which specifically highlights the responsibility that we all have for our health and safety in the work place. Fully understanding hazards and risks in the work place is a core premise and there is now a requirement to ensure that ‘reasonably practicable’ steps to safeguard the work place are put into place.

 

In the context of ‘social hazards’, such as work related-stress and working long hours; Responsive Consulting consider ‘health and safety’ and ‘well-being’ to be two sides of the same coin. Identifying and quantifying these hazards is complex and there is a danger of inaccurately estimating these risks due to the role of emotion and unconscious bias. Once identified supporting the individual, team and organisational resilience to manage these facilitates a pro-active health and safety culture.

 

Similarly the understanding, estimation and management of risk are considered the other side of the resilience coin. There are some events that are more predictable than others and work place stress is a common reaction to change. Indeed, events such as natural disasters have emphasised the power and impact of resilience. Therefore pro-actively building resilience alongside risk management facilitates the successful sustainability of an organisation.

 

Learning inside out

Outcomes

& benefits

Engaging with Responsive Consulting may result in the following potential outcomes and benefits:

  • Higher levels of staff engagement

  • Increased levels of loyalty

  • Lower rates of absenteeism

  • Increased productivity

  • Pro-active Health and Safety Culture

  • Efficient and Effective Risk Management

  • Consistency of understanding re: Actual Versus Perceived Risk in the work place

  • Evidential support to demonstrate compliance with the Health and Safety Work Act (2016)

 

Learning inside out

Workshops & Seminars

Participant engagement in the our workshops is far more than attendance. It's multi dimensional and requires a willingness for honesty and reflection. This provides a foundation for the development of self insight which is considered essential for learnings to be genuine, internalised and subsequently applied at both work and home.

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Workshops and Seminars are available in the in the areas of:

  • Understanding Risk – Fact or Fiction

  • Resilience in individuals, teams and organisations

  • Staying safe in high risk / complex environments    

  • Enhacing Risk Assessment, Resilience and Well-being

  • Working safely with vulnerable / challenging clients 

  • Cross-Cultural differences in risk, resilience and well-being 

  • Constructive Feedback, Conflict Resolution and Resilience 

  • Non crisis interventions 

Find out more
 

Short courses/
seminars

Building Awareness

These sessions in the areas of risk, resilience, well-being and working safely with vulnerable / challenging clients  provide an excellent introduction for participants. Often delivered with a larger audience the content provides a real breadth of learning and is tailored to your requirements

Upcoming courses

Workshops

Embedding Learning & Awareness

From half a day to a full day; these workshops provide an opportunity to apply learnings to real life practise. The identification of individual self insights and use of tailored examples facilitate a personal and professional understanding that continue to provide meaningful benefits post training. These workshops are often delivered and tailored for cohorts such as the Executive Management Team, Team Leaders and Front Line staff delivering face to face services. Excellent feedback is consistently received.

Consultation

Highly Specialised Input

Provided by our lead psychologist Samantha Patel. Samantha draws on her extensive experience of front line delivery and senior leadership roles within very high risk, high pressure environments across New Zealand, Australia and the United Kingdom. Above all, ensuring dynamic responsiveness to individuals, teams and organisations is the focus of any consultation.

Supervision

Continuous Development and Maximising Performance

Individual and group supervision is offered for psychologists,  multi-disciplinary managers, and front line personnel. A holistic approach is adopted which is applied to enhance resilience and support indidivudal and organisational well-being.

 

Samantha Patel BSc (Hons) MSc PG Cert Cpsychol

Registered Psychologist | Chartered Member Institute Organisational Psychology

For almost twenty years I have worked internationally in a variety of specialist front line and senior management roles. Working across both public and private sectors I have significant experience of delivering high quality, client centred services within a business model framework. My strategic and operational decision making, especially for high risk situations, has consistently ensured risks are mitigated (safety, reputational, financial and operational). This has been achieved through the embedded application of contemporary psychological principles and the adoption of a strength, value-based methodology. Above all, ensuring dynamic responsiveness to individuals, teams and organisations has led to positive outcomes.

Testimonials

"The Auckland branch of the New Zealand Institute of Safety Management (NZISM) was very fortunate to be able to host Samantha Patel at our meeting last week. Samantha is a forensic psychologist who has a background working in corrections with prisoners. She specialises in resilience. She now works with organisations helping them increase the resilience of their staff.  It was an eye opening presentation which helped to clarify the connection between staff wellbeing and individual safety behaviour.  Thank you Samantha for a wonderful presentation"

Tanya Colvin, Relationship Manager ACC

Following a risk, resilience and wellbeing workshop with team leaders at Life Unlimited 100% of the participants said they would recommend the workshop and all rated the workshop as 9 or 10 out of 10. 

Life Unlimited (NGO, Hamilton)

"Recent feedback from Brightstar clients describe Sam as ‘genuine and engaging’.

The content and delivery was also repeatedly referred to as relevant and practical."

Brightstar

 

Get in touch

Contact us today with any questions, or simply to learn more about Responsive Consulting

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